With immediate effect, arrangement of Fund Deposit will be updated in phases. The requirements for phone banking supporting document, the daily limit of bank cash deposits, the limit of deposit levels, and PPS services have been changed. Please refer to www.cpy.com.hk “Client Notice” or “Deposit & Withdrawal Method” for details.
To counter the spread of the novel coronavirus, some of the banks will need to be closed or operating hours will need to be shortened temporarily.Due to restricted services provided in banks, for fund withdrawal instruction during 08:30-10:00am on each working day will be processed on the same business day. Whereas instruction entered after 10:00am will be processed on the next business day. Should you have any enquiry, please contact our Account Executives or call our Customer Services hotline (852) 2166 3888.
Due to the spread of the novel coronavirus,
some of the HK Post
Offices services are suspended/delayed. Statement delivery may be
affected and be delayed. Should you have any enquiry about your account
status, please contact your Account Executives or call our Customer Services
eStatement service is speedy, convenient and environmental friendly. You are recommended to use the eStatement services to obtain account information timely. Please contact your Account Executive for details. 。