Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels: • Customer Service Hotline: (852) 2166 3888 • Email: info@cpy.com.hk We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels:
• Customer Service Hotline: (852) 2166 3888
• Email: info@cpy.com.hk
We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
CPY Group would like to alert its customers and the general public that fraudulent Apps / trading platforms / links that falsely purporting to CPY Group. If you have provided any personal information or conducted any financial transactions through fraudulent Apps / trading platforms, you should immediately report the case to the police for investigation. If customers have any doubts about the authenticity of CPY's website address or any suspected mobile application, please call our customer service hotline (852) 2166 3888 for enquiry. CPY reminds customers to access our online services through CPY's homepage at https://www.cpy.com.hk/hk/, and/or iPhone users can access it from the Apple App Store; Android phone users can Download CPY’s mobile app safely and securely from Google Play. Customers and the public are advised not to download and use fraudulent mobile applications downloaded from unofficial sources. Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
About Us
About the Group


Core Pacific - Yamaichi Group, a long-established financial services institution in the Greater China Region, is committed to providing its clients in the region with a wide range of financial services including securities and futures brokerage services, wealth management, bond trading, corporate finance, underwriting and placement, financial consulting and other investment-related professional services.

With our vision, objectives and dedication illustrated by our milestones, we have made big strides in tapping into a flourishing capital market in China. Through times of regional economic prosperity and adversity, we have grown into a strong financial service institution with a more than 300-strong professional team around the globe, comprising members well versed in regulations and practices in China’s capital market. Coupled with our global perspective from our local presence in Hong Kong, we offer comprehensive and quality investment banking services for our clients.
Contact Our Professional Team
Address : Room 1101, 11/F,
China Resources Building,
26 Harbour Road, Wanchai,
Hong Kong
Tel : (852) 2826 0031
Email : wmgcs@cpy.com.hk
Fax : (852) 2537 5079
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