Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels: • Customer Service Hotline: (852) 2166 3888 • Email: info@cpy.com.hk We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels:
• Customer Service Hotline: (852) 2166 3888
• Email: info@cpy.com.hk
We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
CPY Group would like to alert its customers and the general public that fraudulent Apps / trading platforms / links that falsely purporting to CPY Group. If you have provided any personal information or conducted any financial transactions through fraudulent Apps / trading platforms, you should immediately report the case to the police for investigation. If customers have any doubts about the authenticity of CPY's website address or any suspected mobile application, please call our customer service hotline (852) 2166 3888 for enquiry. CPY reminds customers to access our online services through CPY's homepage at https://www.cpy.com.hk/hk/, and/or iPhone users can access it from the Apple App Store; Android phone users can Download CPY’s mobile app safely and securely from Google Play. Customers and the public are advised not to download and use fraudulent mobile applications downloaded from unofficial sources. Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
Stock Borrowing & Lending
Clients are now able to borrow stocks and
short sell through Core Pacific-Yamaichi.

Before borrowing stocks, client needs to open a Stock Borrowing and Lending (SBL) Account. Client needs to sign the following documents:

    * 4 copies of Stock Borrowing and Lending Agreement
      (2 will be used for doing registration in Inland Revenue Department, 1 will be given back to client)

    * 2 Authorisation Forms
      (Authorisation to deal with client money Form and Authorisation to dispose of,
      lend or deposit Securities and/or Securities Collateral Form)

    * 2 Stock Borrowing and Lending Agreement Registration Forms
      (used for doing registration in Inland Revenue Department)

    * New clients are required to open up a security trading a/c for Stock Borrowing and Lending settlement purpose.

If clients want to borrow stocks and do short selling, please contact relevant Account Executive at Core Pacific-Yamaichi.
Reminder:
i. Stock Return
  1. Client buys back / deposits stock physically for stock return – cut-off time is 11:00am.
    * The stock is considered to be returned on that day only when client notified CPY before 11:00am
    * The stock is considered to be returned on the next day when client notified CPY after 11:00am
  2. Client is requested to return stock – cut-off time is 12:30pm.
    * If the request is made before 12:30pm,the stock return notice is considered to be made on that day
ii. Client is responsible to pay back CPY the income which CPY is supposed to receive during the stock lending period.
Example 1:
Client Chan Dai Man borrowed 1600 shares of HSBC and sold them at $87 on 7th May, on 8th May HSBC went ex -dividend (HK$1 per share).
Although Chan Dai Man did not receive the cash dividend, when he returns the stocks to CPY,he has to pay the dividend HK$1600 to CPY.

Example 2:
Client Chan Dai Man borrowed 1600 shares of HSBC on 7th May, on 8th May HSBC went ex-dividend (HK$1 per share). Chan Dai Man sold the 1600 shares of HSBC on or after 8th May.
Chan Dai Man received the cash dividend (less than HK$1600 because of the transaction charges, when he returns the stocks to CPY, he has to pay the exact amount of dividend HK$1600 to CPY.

For more information about CPY's financial products services, fax us at (852) 2918-0409,
or contact our Products Hotline: (852) 2166-3888 / 2826-0888
Minimum stock borrowing amount:
HK$100,000 (per stock)
Stock Borrowing and Lending related fees:
- IRD Registration Fee : HK$270 (One-off)

- Ticket Charge : HK$500

- Handling Fee : Waived 0.25% on Stock Borrowing Amount (Waived during promotion period)

- Loan Fee (differ from stocks)

- Shortsell Brokerage Commission 0.25%
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