Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels: • Customer Service Hotline: (852) 2166 3888 • Email: info@cpy.com.hk We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels:
• Customer Service Hotline: (852) 2166 3888
• Email: info@cpy.com.hk
We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
CPY Group would like to alert its customers and the general public that fraudulent Apps / trading platforms / links that falsely purporting to CPY Group. If you have provided any personal information or conducted any financial transactions through fraudulent Apps / trading platforms, you should immediately report the case to the police for investigation. If customers have any doubts about the authenticity of CPY's website address or any suspected mobile application, please call our customer service hotline (852) 2166 3888 for enquiry. CPY reminds customers to access our online services through CPY's homepage at https://www.cpy.com.hk/hk/, and/or iPhone users can access it from the Apple App Store; Android phone users can Download CPY’s mobile app safely and securely from Google Play. Customers and the public are advised not to download and use fraudulent mobile applications downloaded from unofficial sources. Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
SP Trader Pro HD

New futures mobile app SP Trader Pro HD (Android / iOS) - provide faster platform for futures trading .


Product Introduction
SP Trader Pro HD support products trading in SP Trader (Futures) (desktop version), including HK futures (includes T+1 session), HK stock futures and global futures, and support real time quote (CME group and ICE market data would subject to a subscription fee).

1. Download and Login :


Google Play :
Search「SP Trader Pro HD」,
scan or click QR code
APK :
(Download the APK file for installation (Version 11_8_67) (42.6 MB)
Dowload
Apple App Store :
Search「SP Trader Pro HD」,
scan or click QR code

(iPad user please search iPhone app to download)

Login Procedure
*Note
SP Trader Pro HD is developed by Sharppoint, it only supports some of mobile devices and tablets, Sharppoint does not guarantee the app can be compatible with all mobile devices and tablets.


2. Features and user manual:


  • Futures and options trading
  • Account balance
  • Order status
  • Transaction details
  • Products search
  • Watchlist
  • Intra-day chart
  • Order type (Today、FAK、FOK、GTC、AO)
  • Connection Status
  • Change Password


Video Demonstration
You can access below link for video demonstration

Video

3. Function comparison between PC version and Mobile version


SP Trader (PC version) & SP Trader Pro HD (mobile app) functions comparison:
Conditional order SPTrader
(PC version)
SP Trader Pro HD
(mobile app)
Normal
Enhance stop
OCO
Bull & Bear
Time to send
Today
FAK
FOK
GTC
Date order
Stop limit
Stop market
Join buy / sell
Hit buy/sell

Change password
Connection status
General preference
Price Alert
Order confirmation
Note:
•Cannot login PC version and mobile app at the same time,you have to logout from one device first.
•This app does not include data transmission fee – Mobile services provider or mobile services plan may charge data transmission fee,please check with mobile services provider
•Please be reminded of the impact on mobile data usage when you are using SP Trader Pro HD
•When you are using SP Trader Pro HD, you should pay attention when the connection is unstable, you may not be able to access updated transaction and/or market condition. Please make sure your device is in good connection status. If you have any doubt about transaction or market data, please contact your designated Account Executive.
•To ensure the system safety, our system’s data is encrypted. We recommend you to lock device if you are not using it. Besides, since touch screen device is sensitive, to avoid error, please input carefully and verify the information.
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