Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels: • Customer Service Hotline: (852) 2166 3888 • Email: info@cpy.com.hk We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
Alert and Clarification Notice: Fake online customer service and Core Pacific-Yamaichi Does Not Operate Any Online Customer Service. We have recently become aware of reports from clients regarding fraudulent activities conducted by individuals impersonating Core Pacific-Yamaichi online customer service representatives on online platforms such as WeChat and providing fraudulent Apps. We hereby solemnly declare that Core Pacific-Yamaichi does not operate any online customer service, including WeChat customer service. We will not organize any kind of investment advisory activities or provide investment advice through any instant messaging software such as WeChat, WhatsApp, Telegram, etc. To avoid any financial loss, please do not trust anyone claiming to be our customer service representative. If you have any questions or require assistance, please contact us directly through the following official channels:
• Customer Service Hotline: (852) 2166 3888
• Email: info@cpy.com.hk
We strongly recommend that you use the above official channels for inquiries to ensure the security of your funds and information. Thank you for your understanding and cooperation.
CPY Group would like to alert its customers and the general public that fraudulent Apps / trading platforms / links that falsely purporting to CPY Group. If you have provided any personal information or conducted any financial transactions through fraudulent Apps / trading platforms, you should immediately report the case to the police for investigation. If customers have any doubts about the authenticity of CPY's website address or any suspected mobile application, please call our customer service hotline (852) 2166 3888 for enquiry. CPY reminds customers to access our online services through CPY's homepage at https://www.cpy.com.hk/hk/, and/or iPhone users can access it from the Apple App Store; Android phone users can Download CPY’s mobile app safely and securely from Google Play. Customers and the public are advised not to download and use fraudulent mobile applications downloaded from unofficial sources. Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
Please note that starting from June 26 (Monday), customers must have sufficient RMB in their accounts to trade RMB-denominated products of HKEX, including RMB Dual Counter securities. In order to trade smoothly, please exchange enough RMB before trading RMB-denominated products. For enquiries, please feel free to contact your account executive or call the customer service hotline.
HK Securities
Market Introduction
Hong Kong Exchanges and Clearing Limited (HKEx) is the market operator of the securities trading and clearing systems. It consists of a Main Board and the Growth Enterprise Market (GEM) board for stock trading. In addition to stocks, HKEx's cash market also provides the trading for derivative warrants, exchange-traded funds (ETFs), real estate investment trusts (REITs), equity-linked investments, callable bull/bear contracts (CBBCs) and debt securities.
Order Placing Method
Settlement date of stock
The settlement will be process at 2 days after the trading day (T+2).
Trading Hour
Trading is conducted on Monday to Friday (excluding public holidays) at the following times:
Auction Session
Pre-opening Session 9:00 a.m. to 9:30 a.m.
Continuous Trading Session
Morning Session 9:30 a.m. to 12:00 noon
Extended Morning Session 12:00 noon to 1:00 p.m.
Afternoon Session 1:00 p.m. to 4:00 p.m.

There is no Extended Morning Session and Afternoon Session on the eves of Christmas, New Year and Lunar New Year. There will be no Extended Morning Session if there is no Morning Session.
POS trading hour:
Period Trading Time Order Instruction
Order Input Period 09:00-09:15 Allow input, amendment or cancel
No Cancellation Period 09:15-09:20 Allow input, no amendment or cancel
Random Matching Period 09:20-09:22 Allow input, no amendment or cancel
Blocking Period 09:22-09:30 No input, amendment or cancel
CAS trading hour:
Period Full Day Trading Half Day Trading Order Instruction
Reference Price Fixing Period 16:00-16:01 12:00-12:01 No input, amendment or cancel
Order Input Period 16:01-16:06 12:01-12:06 Allow input, amendment or cancel
No Cancellation Period 16:06-16:08 12:06-12:08 Allow input, no amendment or cancel
Random Closing Period 16:08-16:10 12:08-12:10 Allow input, no amendment or cancel
Holiday schedule
Securities Market is closed on Saturdays, Sundays and Public Holidays as specified below website:
https://www.hkex.com.hk/news/hkex-calendar?sc_lang=en

For details, please visit HKEx website as following:
https://www.hkex.com.hk/?sc_lang=en

FAQ
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