To counter the spread of the novel coronavirus, some of the banks will need to be closed or operating hours will need to be shortened temporarily.Due to restricted services provided in banks, for fund withdrawal instruction during 08:30-10:00am on each working day will be processed on the same business day.  Whereas instruction entered after 10:00am will be processed on the next business day.  Should you have any enquiry, please contact our Account Executives or call our Customer Services hotline (852) 2166 3888.

Due to the spread of the novel coronavirus, some of the HK Post Offices services are suspended/delayed.  Statement delivery may be affected and be delayed.  Should you have any enquiry about your account status, please contact your Account Executives or call our Customer Services hotline.
eStatement service is speedy, convenient and environmental friendly.  You are recommended to use the eStatement services to obtain account information timely.  Please contact your Account Executive for details. 。